Profile
•Certified Career Development Practitioner (CCDP) with over twelve years of experience in
employment services and certified Personality Dimensions facilitator
•Demonstrated leadership and management skills; managed staff, interviewed, hired and trained staff members, conducted performance reviews, coordinated schedules and tasks
•Excellent documentation and case management skills, maintained corporate data management system (CETRA) and MLTSD’s Case Management information systems (EOIS CaMS), monthly records and statistics, activity reports, client files and case notes
•As Coordinator of ES team, managed staff, targets and Employment & Training Support budget, conducted team meetings and maintained lines of communication with ES Manager
•Continuous learner, proven initiative and results driven with strong problem solving skills
•Demonstrated knowledge and experience in Labour Market research, skills assessment, job search strategies, resume writing and interview skills, job maintenance and community resources
